Effective Date: May 15, 2026
ASTEME Academy (“ASTEME,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of students, families, staff, and school community members who use the ASTEME Academy mobile application, web platform, and related services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to users.
Information We Collect
Account Information
We may collect:
- Parent and guardian names
- Student names
- Teacher and staff names
- Email addresses
- Phone numbers
- User account identifiers
- School affiliation and classroom information
Attendance and Operational Data
We may collect:
- Student sign-in and sign-out records
- Pick-up queue activity
- Field trip attendance records
- Classroom and group assignments
- Extended care attendance records
- Time and date logs
- Guardian relationship information
Photos and Uploaded Content
Users may upload or generate:
- Incident report photos
- Student-related documentation
- Guardian identification photos
- QR codes
- Signatures for sign-in and sign-out verification
Device and Technical Information
We may automatically collect:
- Device type
- Operating system
- App version
- Crash diagnostics
- Firebase-generated device identifiers
- Push notification tokens
- Log data
Camera Usage
The app may request camera access for:
- QR code scanning
- Incident report photo uploads
- Guardian ID verification
- License plate scanning for pick-up workflows
How We Use Information
We use collected information to:
- Operate school attendance and dismissal systems
- Facilitate parent and staff communication
- Improve school safety procedures
- Generate administrative reports
- Support incident documentation
- Manage field trips and group assignments
- Authenticate users
- Synchronize data across devices
- Improve app performance and reliability
- Provide customer and technical support
Firebase and Third-Party Services
ASTEME Academy uses Firebase services provided by Google, including:
- Firebase Authentication
- Cloud Firestore
- Firebase Storage
- Firebase Cloud Messaging
- Firebase Analytics
- Crash reporting tools
These services may process data in accordance with Google’s privacy policies.
Data Sharing
We do not sell personal information.
Information may be shared only:
- With authorized school staff and administrators
- With authorized parents or guardians connected to a student account
- With service providers supporting app infrastructure and functionality
- When required by law, court order, or legal obligation
- To protect the safety and security of students, staff, or users
Data Retention
We retain information only as long as necessary for:
- School operational purposes
- Legal and compliance obligations
- Safety documentation
- Administrative reporting
- Technical support and auditing
Schools and administrators may request deletion of records where legally permitted.
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect user information.
However, no electronic system can guarantee absolute security.
Children’s Privacy
ASTEME Academy is designed for use by schools, parents, guardians, teachers, and authorized staff.
Student information is managed under school supervision and parental authorization where applicable.
We do not knowingly collect personal information directly from children without appropriate authorization.
User Rights and Choices
Depending on applicable laws and school policies, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of eligible records
- Account updates
- Communication preference changes
Requests may be submitted using the contact information below.
Push Notifications
The app may send notifications related to:
- Pick-up queue updates
- Announcements
- Attendance activity
- Messages
- School operational alerts
- Incident notifications
Users may manage notification preferences through device settings.
SMS Messaging Privacy
If you opt in to receive SMS messages from ASTEME Academy, we may send text messages related to student pickup notifications, attendance alerts, school announcements, event reminders, account notifications, emergency communications, and other school-related operational messages.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request assistance by replying HELP.
Mobile information, including mobile phone numbers, SMS opt-in data, and consent records, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information may be shared only with service providers that support the delivery of SMS communications and other operational services on behalf of ASTEME Academy, and only to the extent necessary to provide those services.
All other categories of personal information are handled in accordance with the Data Sharing section of this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted within the app or on our website with a revised effective date.
Contact Information
ASTEME Academy
Website: https://asteme.com
Support: https://asteme.com
Email: hogan@asteme.com